You can buy books online from either ICA USA or ICA Canada, or you can call ICA's 'fulfillment center' to order from a real person at 1-800-742-4032. (You'll get Joan Knutson, Tim Hedger, Angelica Rodrigues, Bonnie Lucas and maybe someone else in ICA's Phoenix office.) Cheers. David Dunn --- Director of Publishing, Institute of Cultural Affairs USA