Global Research Centrum: Chicago
Social Methods School
12/14/74
The discourses the last couple of days set the context
for thinking through the Primal Community Experiment. First, we
worked through in three arenas, the practical vision having to
do with social demonstration, the primal community and the local
church, or local religious institution. Yesterday, we worked through
the design necessary for working in the context of that vision.
This design has to do with the framework, the structural dynamics
and the catalytic role.
Today, we want to look at the methods of effectivity
that would allow implementation of those designs and get a stew
going in three different arenas. I have a couple of stories that
help me to focus a bit. They get said what we are about here and
what is occurring in society.
I have a job in which I have a boss. I go to meetings
with him occasionally. One meeting in particular, every other
Friday morning, has been going on now for what seems like eons.
At the end of the meeting, the same ritual goes on, Not only my
boss but everyone else goes out the door rehearsing the fact that
everything they got done at this meeting could have been done
in the last five minutes. My boss goes into a little more detail
than that because we have a long walk from the meeting place back
to our office. So every other Friday we leave this place and go
through this same ritual, in great detail, about how everything
done there could have been done in the last five minutes.
I finally got tired of listening to it one day. I
decided I think it was just out of meanness, really,
to say, "Now suppose we take this conversation we have been
having over the last year together, a little bit further. What
are the three things that group of people need in order to operate
in their meetings differently than they do now? What do they need
to have?"
I was amazed. My boss is not a particularly bright
man, but I was amazed. He said, "They do not know how to
solve problems. They can't think together." I thought, "That
is not bad." "They can't plan and they do not know how
to work together," my boss continued, "It would be a
miracle if they could simply talk one at a time. They would be
far down the road relative to operating corporately. They do not
know how to work together as a team. Thirdly, even if they did
know how, they do not want to anyway."
That is not bad in terms of articulating the concern
relative to effective operation: a way of thinking tactically,
of operating corporately and of standing on the long haul in the
midst of the first two. We have called these three methods Tactical
Thinking, Corporate Action and Depth Motivity. This morning, I
want to talk particularly about Tactical Thinking.
I want first to hand out a chart that represents
work done in all 3 arenas. This is not intended to represent anything
final, but I think it will allow you to do further stewing. A
group took each of these 3 methodological arenas, tactical thinking,
depth motivity and corporate action, and thought about them in
terms of five components five ways in which that
particular method gets done.
This chart then breaks them down further into the
elements of each component, the issue involved and the function
of that particular component. You end up with a three by five
chart 15 components that you can call the components
of the methods of effectivity.
I am beginning to think that grid of 15 represents
a rather comprehensive screen of the 15 concerns that you must
have in order to have an effective operation. If you are going
to move into a particular situation and operate effectively with
a corporate body, you have 15 things to worry about. Another way
to say this is you have 15 tactical systems to create, and those
15 tactical systems intermesh into one thing that finally is going
to allow you to operate effectively. Fifteen different tactical
systems may be the way of explaining what that chart represents
in terms of methods of effectivity.
Second story. A variety of effectivity training courses
have emerged recently. One of the ways in which we know we are
pretty well on target in talking about methods of effectivity
is that everyone else is doing the same thing. There are about
1500 different courses to choose from. You can pay anywhere from
one hundred to several thousand dollars for training in some of
these methods.
One of the most popular courses is called KFA (I
believe that stands for Kepner Friedman Associates). I read part
of the book that was written as a basis for that course. The book
is called The Rational Manager. They don't have a lot to
say; however they have phenomenal imagery.
In an early part of the book they lay out a typical
meeting in dialogue form. It is like reading a play. First Man
X speaks, then Man Y speaks, and so on. In reading through this
play you see that this is a description of every meeting you have
ever attended. They lay out the general flow of commentary as
it takes place at the meeting. That is the first hooker. You know
you have been there
Then they say "let's take a look at what was
really going on in that corporate action, that attempt to think
something through." They are geniuses in their use of images.
They take the comments made in this meeting and break them into
four categories. They had comments which they called "irrelevant."
That was one set. They had comments relating to "what is
the problem," another set related to "what is the cause
behind the problem," and a fourth set that raised the question
of "what shall we do about that."
Then they went through and chronologically charted
the flow of that meeting. It went like this. The meeting opened
with an irrelevant comment. Then someone either asked a question
or made a statement addressing "what is the problem."
Someone else then talked about the cause behind the problem .
From there on through this long meeting, the chart went something
like this: There were two particular comments side by side that
were actually on the same level as the meeting went on; I think
at the level of "what is the cause behind the problem."
Two comments that followed chronologically were actually on the
same topic. Then the meeting closed with an irrelevant comment.
You know you have been to this kind of meeting before.
I did this thinking, "Those guys are on to something
relative to spelling out the actual situation. I think this has
marketing possibilities among other things." I had my boss
in tears laying out our meetings in this fashion for him.
This random fluctuation in the corporate thinking
through of a particular set of problems occurs because meetings
begin with the question "What is the problem." The responses
to that question lay out the situation. As soon as you begin the
meeting with 'What is the problem," you have forced everybody
into his own arena that he has to defend, so that statement of
the problem doesn't hit him, but hits somebody else.
I suggested that we begin meetings with the question,
"What is the situation," which was the question they
were answering anyway. If we were intentional about that question,
we would be setting limits on the random comments that could be
made. My boss agreed. It made me think that we were on to something
relative to tactical thinking.
Tactical thinking represents the consolidation of
what has been taking place in ways of thinking for hundreds of
years. We are not fooling around with something simple here. Tactical
thinking represents a new way of thinking. (Similarly, corporate
action represents a new way of doing and depth motivity, a new
way of being). Tactical thinking represents a new way of thinking
that is out to accomplish nothing. It relies upon exposing corporately
the deep intuitions about a situation which produce the insights
to revitalize the situation.
Two kinds of diagrams have helped me to discuss our
experiences in the labs under the category of tactical thinking.
One rather rationally lays out the 5 components of tactical thinking.
The practical vision, timelined implementaries and your social
analysis are laid out on that chart. There is a sequential nature
to these 5 components. We must clearly say to ourselves, however,
that we are also interested in each component as a method that
stands on its own bottom as well. This tension must be held in
talking about components of tactical thinking.
Society has difficulty in creating practical vision
or laying out the actual situation. It is frequently assumed that
everyone understands a given situation. There is no attempt to
state that practical vision. Your practical vision states the
trends in your situation and should say what your programs are
out to do. Your practical vision has to do with your ideology,
your programs, the direction in which you are headed.
The underlying contradictions involve an objective
statement of the blocks that prevent the new from coming into
being. The underlying contradiction states what you are over against
in society. It is an articulation of the challenge. It states
where you will apply pressure to accomplish your program.
Your creative proposals are the workable ways in
which you intend to deal with the matrix of contradictions. You
do not end up with proposals on a one to one basis with contradictions,
The contradictions are a web of challenges and the proposals are
a set of ways which together will deal with the contradictions.
Your proposals are built out of the particular situation.
This is the creative portion of tactical thinking. This is where
your homework gets done. This step is a response to the "Hey,
what if. . ." that people voice intuitively about a situation.
Your recommendation on a direction to move is almost
a twist on what is going on. It is built out of the situation
in which you find yourself. This is the beginning of your indirection
in creating a set of proposals to release the challenge in your
statement of contradictions. You are not talking about doing more
and better. That would be uncreative proposaling; it might work
and it might not. More and better is what you are up against during
the creation of creative proposals.
Your system of creative tactics is an arrangement
of actions particular actions, indirect actions
which, operating together, will accomplish the proposals. This
is a key here. A tactic is part of a system of actions which can
do nothing by itself, but operating in the context of that system,
pulls off the proposals. This component can also be called programmatic
actions which, again, operating in systematic fashion, will do
the proposals.
Next, your timelined implementaries are your miracles,
or catalytic actions to do the tactical system. Here you can begin
to see the dynamic interrelation of all of these. Your timelined
implementarieswho, what, where, why, how, whenwill
catalyze the tactical system.
Another way of talking about miracles might be as
further clarification of your contradiction. Once you have snakeeyed
the tactical system to discover the catalytic actions, you are
really able to talk about the contradiction you are facing.
Society certainly knows about miracles and catalytic
action. Most people in society operate between practical vision
and timelined implementaries. You go into a particular situation,
discover the problem and do a shoddy job of practical vision.
Society knows that action to solve the problem must be catalytic.
Slogans, poster campaigns and a thousand other actions suggest
that society is not out to deal directly with a situation; they
are out to do catalytic action. Our task is to bring rational
clarity and depth into the process that society already participates
in.
I found this image helpful in getting clear what
we are out to do with tactical thinking. In tactical thinking,
you step outside of what is going on, as represented by your practical
vision, to do a very careful analysis of that through your contradiction,
goals and tactics. A systematic set of miracles, injected back
into the practical vision, gives it new vitality.
The only reason for doing an analysis of your practical
vision is to begin that process of stepping outside of it to create
that which will give it new vitality. Every group has a practical
vision and that practical vision is constantly being recreated.
This recreation brings intentionality to your practical vision.
You start out with a practical vision that is simply going on,
go through the process of creating miracles, which you inject
into that, and you get a new practical vision. The process never
ends. This is the dynamic of tactical thinking; this is the heart
of the matter and where our stewing has been and needs to be most.
This sort of statement helps me to grasp the simple
fact that I am not in charge in this universe, that I am not in
charge in any given particular situation. Through my thinking
process, I come up with something to do. The situation shifts,
perhaps not at all in the way I intended it to. There is a response
and a change in situation, and a response and a change through
your whole life. It is that kind of ongoing dynamic process of
thinking that we are talking about here.
Tactical thinking goes beyond the static. It is beyond
goal orientation which finds a clearly stated objective, then
finds complex administrative procedures to bring this down into
smaller achievable objectives. If the clear objectives are not
realized, the goal orientation system assumes that the objectives
were not clearly stated, or were incorrect.
Tactical thinking goes beyond the problemsolving
process which lists problems next to the actions which need to
be taken to deal with the problem. The problem solving process
cuts off both your practical vision and any possibility for real
indirection
Tactical thinking is beyond the luxury of activism.
Tactical thinking knows nothing about concrete goals. As soon
as you allow yourself the freedom of thinking that you are out
to accomplish a set of miracles, you will find yourself thinking
that you are trying to solve some contradictions through a set
of concrete goals.
If there is a shred of practicality left in you,
you know that this applies in every situation, even in the world
of business. If you can operate with no concrete goals, no reduction
of your particular objectives and thus avoid the traps and superficial
problems, misdirected actions, relevant tactics, you can actually
make more money. There is a certain amount of practicality, I
believe, at the bottom of tactical thinking.
As a response to the way life is, tactical thinking
cannot be accountable to a set of concrete goals. It is only accountable
to the practical vision, and finally not even that. We need to
find far better ways of saying that secularly.
Tactical thinking occurs through interplay of the
intuitive and the rational. We are using intuitive gaps in each
of these components to allow people to shake off their prejudices
and find their deepest intuitions about what needs to happen.
We used the cross polar gestalt as a gimmick to allow
a creative gap in dealing with the contradictions. Our clustering
activity was the gimmick to create an intuitive leap so that the
tactics did not relate 11 to proposals and proposals did
not relate 11 with contradictions. The category of "snake-eyes"
is the intuitive gap we use to come up with our miracles.
I finally understand a little bit about "snakeeyes."
It comes out of the movie "Little Big Man." They throw
a clay pigeon up in the air. One character says, "the only
way to hit it is to draw and go snakeeyes." If he had
drawn his gun, kept his eyes wide open and done a bit of mental
calculation, "I have to shoot just a bit above and right..."
he would likely have missed. But if you just squint at it and
use your deepest intuition, you can hit the clay pigeon almost
every time.
With every one of these you are after some way of
fleshing out the group's deepest intuitions. It doesn't make any
difference, finally, what gimmick you use. We have found polar
gestalting, swirling, plotting on the triangles and crossgestalting
fairly helpful. But finally, you want a way of cutting across
simple rational processes and allowing a group to make a genuine
creative leap in their thinking. You do it as many times as you
have to.
You know that you finally have your underlying contradictions
when the reaction to your rational set of statements is a corporate
a-ha. The a-ha comes from the interplay between the intuitive
and the rational; the intuitive leap and finally the rational
statement of what you discovered in making that leap. That is
the remarriage of art and science. You work with your art in the
rational product of science that holds things together.
There are all kinds of pitfalls if you get to thinking
that the actual methods you are using are swirling, crossgestalting
or gapping. It is important, at least in my mind to state that
you are after the practical vision, underlying contradictions,
creative proposals, systemic tactics and timelined implementaries.
Swirling, plotting, gapping are the tools that get you there.
The key to gaining clarity on a practical vision
has to do with stating the deep, underlying trends in operation
there. The key to the underlying contradictions lies in simply
stating the challenge. It lies in eliminating contradictions that
begin with "lack of." It lies in being faithful to the
actual situation.
The key in stating proposals is in being creative
and practical. In terms of tactics, the key is in the systematic,
getting the system rationally clear. The key for miracles is simply
the explosive rallying point which catalyzes all kinds of other
action and has a smack of the impossible. I find it hard to come
across proposals that are genuinely creative these days. Maybe
this is an edge.
I finally jotted down 5 guidelines which will make
tactical thinking yours. You need common procedures.
The procedures everybody received the last couple of days are
not a bad start. They are simple procedures spelled cut with all
kinds of pedagogical hints.
Second, you need intuitive holding images on
how each component is to be done. The holding image represents
pictorially what is in the actual doing of that component.
The picture that you create may be a tactic under
the guidelines of holding images. Your picture might hold, as
an example, your intention of producing 25 trends, 5 contradictions,
7 creative proposals and 48 systematic tactics and implementaries.
If your holding images are clearly stated, a group can grasp in
an image what that product is. They can invent numerous ways to
go beyond their ancient prejudices.
Delineating screens may be a fourth guideline. They
are criteria to define what a tactic or a miracle really is. You
pull your data through these screens at every point in the process.
Delineating screens provide a way of never losing sight of the
forest for the trees.
Common procedures, holding images, a picture of product
flow, delineating screens these are all one method.
It sounds so simple. You would think that anybody ought to be
willing to do this. I have tried from time to time, in particular
communities like my office, to implement tactical thinking. I
discover that what is so simple and clear to me causes great rebellion
from others.
In working on these methods you and I stand upon
the shoulders of men from Plato and Socrates, Copernicus and Galileo,
to Einstein. We represent a pulling together of all the thought
of those men. This is a new way of thinking. It is no wonder,
where you get it down to something so simple, that people look
at you like a man from Mars.
Gary Tomlinson
12/13/74